This is a long over due review!! (Sorry Ryan) I recently had my bike tuned up at kzoo swift and as usual it was a very positive experience. My bike received a complete tune up along with many new parts. It’s rides and shifts beautifully especially for an old bike. This is not the first time I’ve had a great time at Kzoo Swift. I’ve been in the shop numerous times over the last couple years and always leave very happy and usually with new bike stuff 🤓. I wouldn’t trust any other bike shop around...kzoo swift is the place to go!!! (They also threw in a bottle cage for me as well).
Friendly knowledgeable staff. Had them rebuild my Cannondale mountain bike. Definitely good value for the money.
just got a bike for our 6 year old. the staff was knowledgeable and very helpful. We definitely recommend them!
The guy we dealt with was very knowledgable and gave great customer service. I highly recommend this place for all your bicycle needs.
I asked for help once because my bike was stuck in a lock, and I asked one of the staff if they knew where I could get something to cut the lock (without explaining why). He immediately said “I wouldn’t know because I’m not a bike thief,” which was the funniest possible reply. Once I explained he loosened up and handled it very gracefully. Since then I’ve gotten all my bike supplies from here. SUPPORT LOCAL BUSINESSES! Don’t buy a bike anywhere else.
I just bought a custom built Surly bike during a pandemic. Not only did I get to pick out all components of my bike, the team was very mindful of social distancing and offered me appointments every step of the way. You can’t find a crew that loves bikes more. They were so helpful to explain each piece of the bike and how it could be customized. I went from a department store bike to a supreme ride and they didn’t talk down to me or make fun of my lack of knowledge. I got to see them treat a $60 fix with the same respect as my high-end build. Good people and good bikes. Whatever your price point or biking prowess, Kzoo Swift is the place for you.
Great group of guys that are very knowledgeable!
I LOVE my new bike. Thank you so much Ryan for having the best products and the absolute best customer service.