The guy we dealt with was very knowledgable and gave great customer service. I highly recommend this place for all your bicycle needs.
I asked for help once because my bike was stuck in a lock, and I asked one of the staff if they knew where I could get something to cut the lock (without explaining why). He immediately said “I wouldn’t know because I’m not a bike thief,” which was the funniest possible reply. Once I explained he loosened up and handled it very gracefully. Since then I’ve gotten all my bike supplies from here. SUPPORT LOCAL BUSINESSES! Don’t buy a bike anywhere else.
I just bought a custom built Surly bike during a pandemic. Not only did I get to pick out all components of my bike, the team was very mindful of social distancing and offered me appointments every step of the way. You can’t find a crew that loves bikes more. They were so helpful to explain each piece of the bike and how it could be customized. I went from a department store bike to a supreme ride and they didn’t talk down to me or make fun of my lack of knowledge. I got to see them treat a $60 fix with the same respect as my high-end build. Good people and good bikes. Whatever your price point or biking prowess, Kzoo Swift is the place for you.
Great group of guys that are very knowledgeable!
I LOVE my new bike. Thank you so much Ryan for having the best products and the absolute best customer service.
Of course I would! Excellent service!
We impulsively went today to look at bikes and the staff was beyond accommodating-they graciously let us try out all the bikes we needed to try to find what fit us best-sanitizing each one before and after. They actually worked past their closing time with us and a few other customers. They have a beautiful selection of bikes and you can tell the folks working there deeply love what they do. We've got two brand new bikes and are going to be going back for anything and everything we need for life!
First time there today and the owner was phenomenal! So knowledgeable and kind! Left with a beautiful pink cruiser too! Would recommend this shop to anyone and everyone!!