They were quick to find a brake set for me while all the other shops we're shut down! it was an easy exchange with no contact! They are doing a great job handling the pandemic and still providing amazing service 10/10!
So happy that during this pandemic, Kzoo Swift is still doing business. i believe they are the only game in town right now for bike repair. Thanks guys.
I agree, this is the best bike store around. My bike is very odd, I had several mechanics workin on it, an no one except people at Kzoo were able to get it tuned right. I am very happy with the service, very friendly personal and knowledgeable, they love biking and fixing bikes.
Totally had plans for a new freewheel just completely fall through. Seeing my disappointment, Ron Lawson II asked where I wanted to try next. I wanted to help small business so I said Kzoo Swift first to see how much it was first before labor. My budget was $40. So I walk in with RJ and ask about the cassettes on the wall, find out they were in my budget. Then I ask about labor. Internally cringing at this point. "Do you have your bike with you?" "Uh, yeah." "Oh, we can just pop it on real quick." "Really?" Are you kidding me? So yeah get it in, as it is I needed a freewheel and not a cassette and now I know the difference between the two. And because it was a freewheel it was even $5 cheaper than anticipated. Ryan was great and did the job faster than I expected. Even adjusted the brakes. Will be going back for sure! If you're not getting your bike fixed here, WHAT are you waiting for?
Friendly staff, knowledgeable on bike parts, affordable bike part prices & fast installations to get you back up & on the road.
Loooove Kzoo Swift! I’ve been in there several times and each time they were incredibly helpful. They not only fixed a few things for me, they took the time to teach me and answer any questions I had. Thank you Lee and Ryan, specifically, for your time and your contagious passion for what you do!
Had to get picked up and driven back to the start line at bikes and beers because the pedal broke. We took the bike in on our way home and they had it fixed in no time!!! Thanks again!
Really appreciate the service at Kzoo Swift. Always helpful, fair, and will even show me how to avoid reoccurring problems with my bike.